Quick Create Admin guide

Owned by Martin Kasík
Last updated: Jun 01, 2020 by Filip Michele (Deactivated)
4 min read

Administration Guide for Quick Create add-on in JIRA


Where to find Quick Create administration

Quick Create Administration

General Configuration

Item Configuration

List of supported Fields

Where to find Knowledge Base administration

Supported WEB Browsers

Where to find Quick Create administration

Administration access is required for plug-in settings.

You will find the Quick Create add-on in the administration section of JIRA by pressing dot (".") on your keyboard and typing „Quick create administration". OR Via path: Administration icon ( ) –> Add-ons –> Manage add-ons (in Atlassian Marketplace section) –> Quick create plug-in –> Configure OR Via path: Administration icon ( )–> Add-ons –> Quick Create Administration (in Quick Create section)


Quick Create Administration

Open the Quick Create admin page. (g+g Quick Create Administration)



General Confinguration

Under the General Configuration, you can set if the „Quick Create" button is displayed on the user's screen (actually if users can access the function). And you can customize the name displayed on the button.

Example: In our case, the button will be shown on the screen and its name will be „Quick Create".

You can also set the visibility of the original Create button and set, if you want to hide items based on permission scheme (this means that users without permission to view certain project can't see items leading to the project). 


Item Configuration

Under General Configuration, you can see existing items. You can create new items, delete, move and edit existing items.

Creating new item: Create new item by clicking on the Add Quick Create Item button. Select item type and details (i.e. Category, Item Name and Item Description) and choose suitable icon from the list or upload your own icon.



 



There are three types of items you can create:

  • Category,
  • Request
  • URL Request.


Category - creating folders and sub-folders. Fill the mandatory fields and Description (optional). Category aim is to sort Requests in logical areas that help users in intuitive and quick navigation.


Request – creating new JIRAissue. Fill in the mandatory fields plus Description, Project, Issue Type, Summary, Issue Description and Components,which you can find after clicking on "Configure Request Fields". You can also set invisible fields and define default priority.Other issue fields are not pre-defined via Quick Create add-on.

 

List of supported System fields:  

  • Project
  • Issue Type
  • Summary
  • Issue Description
  • Components
  • FixVersions
  • Priority 


List of supported Custom fields:  

  • Text-Field,
  • Select List( Single choice )
  • Select List( Multiple choice )
  • Checkboxes
  • Radiobuttons


URL Request – creating URL link, which will open in a new tab. Fill in the mandatory fields, Description (optional) and insert URL address.





Create the item with "Submit" button, or cancel it with the "Cancel" button.

Fields marked with * are mandatory, i.e Category, Type, Icon, Item name, Project, Issue Type, URL (in case of URL Request).

Question mark icon (next to Item Type and Request configuration) contains detailed description.

Deleting existing item: Delete existing item by moving your cursor on the item and click on the  icon. A validation dialog box will appear and after confirmation, notification of successful delete will be shown on your screen. In case of deleting a Category, all items within the Category will be removed either, therefore in order to avoid deletion by mistake you will have to confirm two verification windows.


Translating existing item: Translate an existing item by the  icon within the current category.

Editing existing item: Edit details (excluding the type) of an existing item by the  icon. Changing the item from Request to Category or URL request is although not possible, you need to create a new item.



Where to find Knowledge Base administration

You can find Knowledge Base administration under Quick Create administration on the left menu bar.

Knowledge Base administration

Choose application link - specify which application you want to connect.

Choose space - specify which space you want to extract pages from.

You can also select pages depending on exact labels.

Supported Web Browsers

Microsoft Internet Explorer - version 11.0 not supported

Chrome - Latest stable version supported

Edge -Latest stable version supported

Mozilla Firefox - Latest stable version supported

Safari - Latest stable version supported on Mac OS X only

Mobile

  • MobileSafari (iOS, iPodtouchand iPhone only) — Latest stable version

  • Android — The default browser on Android 4.0.3 (Ice Cream Sandwich)

  • Chrome (Android and iOS) – Latest stable version supported